FIND ALL THE ANSWERS

OUR FREQUENTLY ASKED QUESTIONS


  • How do I make a booking at Active London Holiday Club?
  • What are the payment options?
  • Can I get a sibling discount?
  • What if I want to make changes to my booking?
  • How will my child be looked after?
  • Who will be looking after my child?
  • What should my child bring?
  • What should my child wear?
  • What are the arrival and collection times?
  • What sort of activities will my child be participating in?
How do I make a booking at Active London Holiday Club?

To book your child in to our holiday club, please go to https://activelondon.schoolipal.co.uk/ to make a booking online.

What are the payment options?

Payment can be made when booking online. You will have the option to pay via childcare vouchers or card. If you are paying with childcare vouchers, please email over a confirmation of payment to admin@active-london.com.

Can I get a sibling discount?

Yes, we give 10% off for second siblings.

What if I want to make changes to my booking?

We understand that plans and circumstances may change. Please notify us immediately of your changes and we will do our utmost best to be as flexible as possible. If making changes in advance, this can all be done on your online portal on our booking system. Please note any cancellations within 14days of attendance date will not be refunded.

How will my child be looked after?

Active London places the children’s welfare as absolutely paramount. On site risk assessments take place to ensure clubs operate in a safe environment. All staff are fully aware of our policies and procedures and further briefed on their daily responsibilities. Staff are also made aware of the children’s allergies or any medication they may need. There will always be a trained first aider on site.

Who will be looking after my child?

Active London staff all have previous experience working with children. The children at our camps are familiar with the staff and benefit a great deal from this, particularly as they settle for the first time. All our staff are fully DBS checked and are thoroughly trained and interviewed before commencing employment. We pride ourselves in being active and creative so we make sure our staff share this passion with us too.

What should my child bring?

Please provide your child with water in a bottle they can refill and a packed lunch and snacks for morning break and afternoon.

What should my child wear?

As there is a variety of activities going on, at our clubs, on a daily basis we do recommend your child wears something comfortable and easy to move in. As there will be the chance to participate in art work, we do suggest not to wear their best clothes. We do however do our very best to keep clothing protected with aprons. On hot days, please make sure your child has suncream on before they come to club.

What are the arrival and collection times?

A standard day at Active London’s Holiday Club is 9am-4pm. A standard after school club runs 3.30pm-5.30pm with a snack included.

What sort of activities will my child be participating in?

We have planned activities throughout the day from sports, team building, dance, art, baking and specialist/themed workshops throughout the week. Children will always have options, at camp, as we understand we are all different and some children are more in to some activities than others. We do always encourage children to participate in new activities.



We hope our FAQ page has answered everything you wished to know. If you do still have any queries, please do not hesitate to get in contact and we would be more than happy to answer them or discuss further.

We hope to see you over the holiday!.